At MilanShadi.com, operated by Nexus Global, we strive to provide the best matchmaking services to our users. However, we understand that circumstances may change, and you may need to request a refund or cancel your subscription. Please read our refund and cancellation policy carefully.
Cancellation Policy
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Users can cancel their subscription at any time through their account settings or by contacting our support team at support@milanshadi.com
- Once a plan is activated, it will remain valid for the entire subscription period, even if you choose to cancel.
- Cancellation requests must be made before the next renewal date to avoid auto-renewal charges.
Refund Policy
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We offer a 24-hour refund window after plan activation. If you request a refund within 24 hours of activating your plan, you will receive a full refund.
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Refunds will not be provided after 24 hours of activation.
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Refunds will be processed back to the original payment method within 7-10 business days
Eligibility for Refund
To be eligible for a refund:
- The refund request must be submitted within 24 hours of plan activation.
- The request must be made from the registered email ID or phone number used for the subscription.
- Refunds are not applicable for services already utilized, partially used plans, or promotional offers.
How to Request a Refund
To request a refund, please follow these steps:
- Email us at support@milanshadi.com with your registered details and order ID.
- Provide a brief reason for the refund request.
- Our team will review your request and process the refund if eligible.
Non-Refundable Items
- Any additional services or personalized matchmaking consultations are non-refundable once availed.
- Plans purchased under discounts or promotional offers may not be eligible for a refund.
Contact Us
Email: support@milanshadi.com
Phone: +91 8824045284
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